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Frequently Asked Questions
For catalog peptides, our MOQ starts at 1mg for research-grade and 1g for GMP-grade products. For custom synthesis, MOQ depends on the sequence complexity — typically 5mg for standard peptides. There is no MOQ for feasibility studies.
Standard custom synthesis takes 5–10 business days for sequences up to 30 amino acids at research grade. GMP-grade synthesis typically requires 3–6 weeks including full QC documentation. Express 72-hour service is available for select catalog peptides.
Yes, every product ships with a full CoA including HPLC purity data, mass spectrometry confirmation, amino acid analysis results, and endotoxin testing (for GMP-grade). CoAs are available for download from your order portal.
Absolutely. We routinely sign mutual NDAs before any confidential project discussions. Simply check the NDA request box in the contact form or email hyx@hyxtide.com. We typically return signed NDAs within 24 hours.
We offer research-grade (≥95% by HPLC), pharmaceutical-grade (≥98%), and GMP-grade (≥99%) peptides. Higher purity levels are available upon request for specific applications. All purity claims are verified by RP-HPLC.
Yes. We offer full OEM services including custom synthesis, formulation, fill-finish, and private label packaging. We can produce under your brand name with your label design. Minimum quantities and lead times vary by product type — contact us for a tailored quote.
We ship to 50+ countries worldwide. All international shipments include proper customs documentation, MSDS, and CoA. Cold-chain shipping with dry ice or liquid nitrogen is available for temperature-sensitive peptides. We handle all export compliance.
We accept wire transfer (T/T), credit card (Visa, Mastercard, Amex), and PayPal for orders under $10,000. For established clients, we offer net-30 payment terms. Letter of Credit (L/C) is available for large orders over $50,000.
Yes. For GMP-grade APIs, we provide a full Drug Master File (DMF) package including batch records, stability data, method validation reports, and regulatory correspondence support. Our regulatory affairs team has experience with FDA, EMA, and PMDA submissions.